Subprocessor list
Last Updated: May 6, 2026
BioBackers engages the third-party entities in the table below to perform activities in connection with our service. The table shows the subprocessing entity and the purpose of processing.
Prior to engaging any third-party Subprocessor, we evaluate them according to our vendor management policy to assess their privacy, security and confidentiality practices.
| Subprocessor | Purpose of Processing | Location |
|---|---|---|
| OpenAI, LLC | Providing AI-driven features and LLM processing | United States |
| Google LLC | Cloud infrastructure (GCP), email services (Workspace), Ai services (Gemini) and website analytics. | United States / Global |
| Cloudflare, Inc. | Content Delivery Network (CDN), security services, and DDoS protection. | Global |
| Intercom, Inc. | Customer support messaging and user communication. | United States |
| Mixpanel, Inc. | Product analytics and user behavior tracking. | United States |
| Salesforce, Inc. | Customer Relationship Management (CRM) and sales data management. | United States |
| Weflow GmbH | Sales productivity, pipeline management, and Salesforce synchronization tools. | Germany |
| Front Labs, Inc. | Collaborative inbox management | United States |
| Mailchimp (The Rocket Science Group) | Email automation | United States |
| HubSpot, Inc. | Marketing automation, and lead management. | United States |
| FullStory, Inc. | Digital experience monitoring and session replay analytics. | United States |
| SolarWinds | Log management, system monitoring, and troubleshooting. | United States |
| Zoom Video Communications, Inc. | Video conferencing, webinars, and recorded meetings. | United States |
| Stripe, Inc. | Payment processing, billing, and fraud prevention. | United States / Ireland |